Are questions of the form "Tor doesn't work for me; please help me trouble-shoot" on-topic here?
I see lots of these questions. It's not clear to me whether it's useful to take these kinds of questions, if they amount to product support (helping people debug their installation of Tor or diagnose why it crashes / doesn't work on their particular machine). I wonder whether these questions are likely to be a one-off, where an answer will help only the particular user who asked it but never be useful to anyone again (either because the situation is too specific to that one person, or because it's too hard for anyone else to find it by search). I could see the site going either way on this.
(Note that I'm asking about questions from users of Tor, not developers.)
I checked the help center, but it doesn't say anything about what is on-topic here.
Are these on-topic? If they are, are there any guidelines for posters about how to ask a good question of this form?